Postmates Cancels an Accepted Order

Notes

It's outrageous to be wait 20m only to have a @Postmates order cancelled. I understand merchants get busy. But accepted orders should be fulfilled.

This is probably a UX problem. Merchant hasn't actually accepted the order, but the interface makes it seem that way. Either way it's infuriating to the end user.

Are you kidding me @Postmates? It's now been two and a half hours since I originally ordered.

Android notification from Postmates reading "Oh no! Your Postmates order has been cancelled"